Privacy Policy

Information We Collect

We may collect the following types of information depending on whether you use our websites or the Monkify mobile app:

1. Personal Information

   • On the websites (https://gaurgopaldas.in, https://monkify.app): Name, email address, phone number, and any details you voluntarily provide through forms or communication channels.

   • On the Monkify app: Name, email address, phone number, login credentials (username, password), and optional profile picture (if you choose to upload it during app sign-up).

2. Payment Information

   • Billing details when you purchase subscriptions or make payments for services via secure third-party payment processors.

3. Usage Data

   • Device type, operating system, browser type, IP address, access times, and pages or features accessed.

   • App usage statistics such as session duration, error reports, and activity logs.

4. Location Data

   • We do not collect precise location information.

   • Only general, non-identifiable location information (e.g., country or city derived from IP address) may be collected to improve service relevance.

5. User Content

   • Messages, queries, notes, or information you provide through forms, feedback, or other user submissions.

How We Use Your Information

We use the collected information for the following purposes:

• To operate, maintain, and improve the Platform.

• To provide access to in-app content, including audio, video, courses, and related wellness content.

• To process payments and manage subscriptions.

• To communicate with you, including sending confirmations, reminders, service announcements, or updates.

• To send promotional emails or newsletters (with the option to unsubscribe at any time).

• To analyze how the Platform is used so we can enhance features, content, and user experience.

• To comply with applicable laws, regulations, or enforce our Terms and Conditions.

Sharing of Information

We do not sell or rent your personal data. However, information may be shared in the following limited circumstances:

• Service Providers: With third parties that support Platform operations (such as hosting, payments, analytics, or communications), under strict confidentiality and data protection obligations.

• Legal Requirements: When required by law, regulation, or valid legal process.

• Business Transfers: In the event of a reorganization, merger, or transfer of assets, your information may be transferred as part of the business assets.

• Aggregated/De-identified Data: Non-identifiable usage data may be shared for analysis, research, or reporting purposes.

Cookies and Tracking Technologies

Our websites and app may use cookies, device identifiers, and similar technologies to provide functionality, personalize user experience, and analyze usage.

You may disable cookies via browser or device settings, though some features may not function properly.

Data Security

We take the security of your personal information seriously and adopt appropriate technical, organizational, and administrative measures to safeguard it against unauthorized access, alteration, disclosure, or destruction.

Examples include secure data storage, encryption in transit where applicable, restricted employee access, and periodic reviews of security practices.

Despite these safeguards, no method of transmission over the internet or method of electronic storage is fully secure. While we strive to protect your information, we cannot guarantee absolute security, and you share data with us at your own risk.

Data Retention

We retain personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Once data is no longer required, it will be securely deleted or anonymized.

You may request deletion of your personal data by contacting us (see Section 10).

Children’s Privacy

The Platform and its content are suitable for users of all age groups, including those under 18.

However, if you are under the age of 18, you should use the Platform only with the consent and supervision of a parent or guardian.

We do not knowingly collect personal information directly from children under 18 without parental consent. If such data is inadvertently collected, we will delete it promptly.

Your Rights and Choices

Depending on applicable law, you may have the following rights:

• Access and Correction: You may request a copy of the personal data we hold about you and correct inaccuracies.

• Deletion: You may request deletion of your data, subject to legal or contractual obligations.

• Opt-Out of Marketing: You may unsubscribe from promotional communications at any time by following the opt-out instructions in emails or updating your app settings.

⚠️ Note: At present, we do not support the transfer of your personal data to another service provider (“data portability”).

International Data Transfers

Your personal information may be transferred to and stored on servers located outside your home country.

We will take reasonable steps to ensure that your information is protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on https://gaurgopaldas.in and https://monkify.app with a revised “Last Updated” date.

Your continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.

Contact and Grievance Officer

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Grievance Officer: Dattatrya Palde

Email: contact@monkify.app

Websites: https://gaurgopaldas.in, https://monkify.app

Address: LNHO, 7 K M Munshi Marg, Chowpatty, Mumbai, Maharashtra – 400007, India